Maximizing Access to Care

Access to care is an often quoted topic, but making the term relevant to people living with MS, and educating them to understand how to employ specific strategies and tactics is tremendously underserved.  Add to that the recent surge in insurance provider manipulation of care for financial purposes, not patient outcomes, and you have a patient population that is not only unaware of their rights, but also demonstratively at risk of diminished care simply by the fact they are ignorant to available resources.  This patient education program will discuss:

  • What is access to care?
  • Is access to care different in people living with MS?
  • How can access to care complicate a patient’s MS disease course?
  • What are the ADA and FLA acts and why are they so important?
  • What is the best way to “come out” at work and be understood and not lose your job?
  • What are the resources available to protect access to care?
    • Patient Support Programs
    • Social Services
    • Transportation Assistance
    • Financial Assistance
    • Mental Health and Wellness
  • Why are patient support programs an integral part of quality care?
  • What to do if your coverage is discontinued:
    • For medications?
    • For Therapies?
  • How to establish an effective support network if you live alone and do not have a primary caregiver.

Presentation Authored by:


Kathy Costello, MS, ANP-BC, MSCN
Vice-President Healthcare Access
National MS Society